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HP Support Assistant: You Are Not Connected To The Internet

Figure : Saving power option Close Device Manager, restart the notebook computer, and attempt to reconnect to the wireless network. It is a good idea to connect the computer directly to the router using its network cable when doing the firmware update. I will seek out more information about Hyper-V management and learn the Manager software package. Turn on your computer and wait until Windows opens. this contact form

Wait until all lights come on and reflect normal Internet and PC activity. I made sure all drivers were installed properly and HP Support Assistant was operating properly. Change your wireless environment Environment can greatly impact the effectiveness of your wireless network. Make sure the cable carrying the Internet signal is connected to the broadband device.

Figure : Selecting a Date and Time Click Next. Download and install it, see if it will work now.http://h18021.www1.hp.com/helpandsupport/ Reply 0 0 « Message Listing « Previous Topic Next Topic » Related Documents Troubleshooting HP System Recovery Problems (Windows 8)Read Use HP Support Assistant to find updates automatically in Windows HP personal computers with Windows come with HP Support Assistant installed.

Click My devices to see My PC. Hope this helps. When the uninstall process is complete, open a web browser, and go to the HP Support Assistant website. Try connecting to the Internet again.

caution: HP does not control and is not responsible for information outside of the HP website. Have a great day! Click Yes on the Programs and Features screen to confirm you want to uninstall HP Support Assistant. Reply 0 0 Mumbodog Dean Posts: 12,390 Member Since: ‎01-11-2010 Message 3 of 3 (631 Views) Report Inappropriate Content Re: hp support assistance is showing that i am not connected to

Your cache administrator is webmaster. Figure : My PC If it has an exclamation mark next to it, click Updates. HP Support Assistant won’t go past first Welcome/options screen so is not functional. Cannot update HP Support Assistant If you are having problems updating HP Support Assistant, download and install the latest version of HP Support Assistant from the HP Support Assistant website.

In the Date and Time column, select a date when HP Support Assistant opened properly. note: If HP Support Assistant is not installed on your computer, you can go to the HP Support Assistant site to download and install the HP Support Assistant software. The following is the text I see within Internet and Security within HP Support Assistant.SpecificationsType:Wired LANStatus:Not connectedDevice:Hyper-V Virtual Ethernet Adapter #2Type:Wired LANStatus:vEthernet (Qualcomm Atheros AR9485 802.11b g n WiFi Adapter Virtual Additional batteries are affected.

By using this site, you accept the Terms of Use and Rules of Participation Discussion Boards Open Menu Discussion Boards Open Menu Welcome to the Forum! weblink Figure : Error message To correct this error, uninstall HP Support Assistant, then install the latest version from the HP Support Assistant website: Uninstall the HP Support Assistant using the following Confirm you restore point date, then click Finish. Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video,

Search the Community Entire ForumThis CategoryThis BoardUsers turn on suggested results Auto-suggest helps you quickly narrow down your search results by suggesting Figure : Search automatically for updated driver software If an updated driver is found, follow the instructions to install it. Figure : HP Support Assistant enabled The selected task shows as disabled in the top center panel, and no longer opens automatically. navigate here Additional batteries are affected.

If problems persist, make sure your Internet access is working correctly (that is, you can browse the Internet and view webpages), and the installed security software (firewall) is not blocking the Issue Recommended action The farther the computer is from the router, the weaker the broadcast signal. The My devices menu screen is displayed.

Hope it works for you.Incorrect bridge setup in windows networking was the underlying issue.(Thanks to a prior post here I remembered something strange about how I had bridged the adapters years

Service the computer If you have tried the actions in this document and cannot establish a connection or the wireless connection continues to perform poorly, your wireless adapter card might need Figure : HP Support Assistant website When the download bar displays at the bottom of the screen, click Save. If you still cannot connect, continue to the next step. Figure : Update Driver Software window If an updated driver is found, follow the instructions to install it.

Support Forum Join the conversation! Just something to try. Ask the community! his comment is here It fixes the problem in most cases.

If you are using a notebook computer, follow the steps in Performing a Hard Reset or Forced Reset at this time. In Windows, search for and open Run. Netgear (website, in English) admin password, 1234, or setup Italy Huawei mobile routers (with SIM) (website) admin admin Italy Vodafone mobile stations (website) http://vodafone.station vodafone vodafone Italy Cisco (website) By using this site, you accept the Terms of Use and Rules of Participation Discussion Boards Open Menu Discussion Boards Open Menu Welcome to the Forum!

For more information, refer to Performing an HP System Recovery. Figure : Wi-Fi Adapter Driver Properties Visit the driver provider's website to look for an updated driver. note: The images in this document might vary slightly depending on your model. Figure : Clicking Finish The next time you click the HP Support Assistant icon , HP Support Assistant will open.

I have disabled Avast within Services (Administrative Tools) and the issue still exists. Video of reinstalling the wireless network adapter through Device Manager View this video on YouTube. Step 6: Manually change network settings Before manually changing the network settings, first create a restore point. To my surprise, the part of the app that allows for manual checks was broken.

When the download completes, click Run, then follow the onscreen instructions. This might take a few minutes to complete. Set up Wi-Fi Protected Access (WPA) or wireless encryption (WEP), to prevent other computers from connecting to your home network. If you still want to uninstall HP Support Assistant or need to uninstall it for troubleshooting purposes, use the following steps: In Windows, search for an open Uninstall a program.

If the updated driver fails to solve the problem, go to the next step. When the system restart is complete, the HP Support Assistant icon displays on the task bar. Figure : Properties selection Click the Driver tab.