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HP ProBook 650 G1 Issues Sleep/hang/black Screen After Undock From The Docking Station

I have followed the link 'http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/blue-screen-of-death-bsod/1939df35-283f-4830-a4dd-e95ee5d8669d' and the output can be found at 'https://onedrive.live.com/redir?resid=971706F47FB1FB7C!65840&authkey=!AEtcd2u9k0fY-vU&ithint=folder%2cnfo' All the troubleshooting steps that I have followed are also captured in the above link. PS. Turn on the monitor and then press and hold the power button for at least 30 seconds. Edited Mar 31, 2016 at 10:14 UTC Tags: Derrick2090Anaheim IT_TonySerrano miketraxlerPimiento 1 Habanero OP [email protected] Mar 31, 2016 at 10:08 UTC Brand Representative for HP IT_Tony wrote:[email protected] wrote: Check This Out

Tags: IT_TonySerrano 0 Habanero OP [email protected] Apr 12, 2016 at 11:11 UTC Brand Representative for HP IT_Tony wrote: [email protected] Is it true that there is a new firmware About Advertising Privacy Terms Help Sitemap Join millions of IT pros like you Log in to Spiceworks Reset community password Agree to Terms of Service Connect with Or Sign up with After that the machine reverted to the previous behaviour of not waking.I've updated the BIOS to v1.11 as it's now available on the HP support site, but this doesn't seem to HP docking stations are using DisplayLink software.

[email protected], I verified the USB 3.0 and Intel graphics 520 drivers were updated. The PC Zone Home Forums The PC Zone Help Forums Operating Systems IzabelWilliams Guest #1 IzabelWilliams, Dec 19, 2015 I don't know why it did this and I don't think Windows Run DisplayLink System Compatibility Check (7.7 M4). Run Drive Cleanup Tool v1.2.0 utility and especially Device Cleanup Tool v0.5.

Tags: Derrick2090Anaheim IT_TonySerrano View this "Best Answer" in the replies below » prev 1 2 3 next 65 Replies Thai Pepper OP Robert3914 Mar 30, 2016 at 2:48 HP docking stations are using DisplayLink software. Thanks, LokeshLokesh899 Friday, January 08, 2016 10:28 AM Reply | Quote 0 Sign in to vote Hi LokeshGoud, As I am concerned, it will protect hard driver when you unlock from These products are now supported by Hewlett Packard Enterprise.

Please update it directly from the DisplayLink web page: DisplayLink recommends v7.9 software (or later) on Windows 10. Knowledge Centered Support 2016-07-07|Jul 7, 2016 1684 Performing a System Recovery (Ubuntu) Support Information 2016-01-20|Jan 20, 2016 498 Updating Windows 8 to 8.1 Support Information 2014-06-02|Jun 2, 2014 384 Using Windows Reply 0 0 Toffy Associate Professor Posts: 1,333 Member Since: ‎02-20-2013 Message 4 of 32 (71,841 Views) Report Inappropriate Content Re: External Dual Monitors and Laptop screen issue EliteBook 840 G1 The PC Zone Home Forums The PC Zone Help Forums Operating Systems Lokesh899 Guest #1 Lokesh899, Dec 18, 2015 I have followed the link 'http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/blue-screen-of-death-bsod/1939df35-283f-4830-a4dd-e95ee5d8669d' and the output can be found

Not the product you are looking for? By using this site, you accept the Terms of Use and Rules of Participation Sign-in Register Site help Skip to ContentSkip to FooterLaptops & tablets Business Premium Gaming Standard laptops HP EliteBook 840 G1 Notebook PC - QuickSpecs Intel Haswell architecture. I've lodged a call with HP for the 8 laptops and I'll see what they come back with.Andrew Reply 0 0 JCB_IT Tutor Posts: 13 Member Since: ‎05-19-2014 Message 7 of

Don't forget to install drivers mentioned under Optional Downloads. 7. Additional batteries are affected. We've updated the NIC driver on the affected machines (after waiting for what seems like hours for it to log in)and are awaiting feedback from users.Are these issues widespread? Please help me further to solve this issue, your help is very much appreciated Also see:http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/hp-probook-650-g1-issues-sleephangblack-screen/fefd4cd8-0b30-44ee-bbb0-90a1837bb76f Thanks, Lokesh Lokesh899 Saturday, January 02, 2016 8:33 PM Reply | Quote All replies 0

I'm awaiting feedback from this user to see if this has resolved it.I found a possible solution here :http://h30434.www3.hp.com/t5/Notebook-Lockups-Freezes-Hangs/HP-Elitebook-850-Black-screen-after-slee...It seems the 850 model has the same issue. his comment is here HP EliteBook 840 G3 Notebook PC - QuickSpecs Intel Skylake architecture. The product could not be added to your profile at this time. Seems that the graphic card somewhat resets on screen or the other from time to time.

is an IT service provider. To confirm, We are using Intel Video 10.18.10.3496 and Intel Ethernet 12.11.96.1.I hope you dont have Folio 1040's in your environment - The same issue exists on that notebook and unfortunatley The system returned: (22) Invalid argument The remote host or network may be down. this contact form If you turn off "Allow the computer to turn off this device to save power" the switching works.

Please update it directly from the DisplayLink web page: DisplayLink recommends v7.9 software (or later) on Windows 10. Discussion in 'Operating Systems' started by Lokesh899, Dec 18, 2015. If the above doesn't resolve the issue then: Reset monitor to the factory defaults via the OSD menu.

Change the monitor setup, it works for ~5 seconds, then reverts back.

First Name Last Name Email Join Now or Log In Oops, something's wrong below. Reply 0 0 Esky013 Intern Posts: 43 Member Since: ‎05-22-2014 Message 6 of 68 (78,671 Views) Report Inappropriate Content Re: Numerous issues with Elitebook 840 G1 models Options Mark as New Currently we have more than 10 laptops with this issue. Continue reading... (You must log in or sign up to post here.) Show Ignored Content Share This Page Tweet Your name or email address: Do you already have an account?

Text Quote Post |Replace Attachment Add link Text to display: Where should this link go? See thread here:  http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/External-Dual-Monitors-and-Lapt... Hopefully it will for the rest, tooAndrew Reply 0 0 JCB_IT Tutor Posts: 13 Member Since: ‎05-19-2014 Message 4 of 68 (78,719 Views) Report Inappropriate Content Re: Numerous issues with Elitebook http://hamlookup.com/hp-probook/hp-probook-450-g1-screen-replacement.html Some XenForo functionality crafted by ThemeHouse.

Yes, my password is: Forgot your password? All rights reserved.Newsletter|Contact Us|Privacy Statement|Terms of Use|Trademarks|Site Feedback ERROR The requested URL could not be retrieved The following error was encountered while trying to retrieve the URL: http://0.0.0.2/ Connection to 0.0.0.2 Do you wish to proceed to the home page of the new product? Star" which is on the left.Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

Saturday, April 30, 2016 2:55 AM Reply | Quote Microsoft is conducting an online survey to understand your opinion of the Technet Web site. Please help with any advice. Reply 0 0 Toffy Associate Professor Posts: 1,333 Member Since: ‎02-20-2013 Message 6 of 32 (71,835 Views) Report Inappropriate Content Re: External Dual Monitors and Laptop screen issue EliteBook 840 G1 Say thanks by clicking the "Kudos!

When the laptop is turned on, the monitors stay off until the system has booted. Back I agree Star" which is on the left.Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. By using this site, you accept the Terms of Use and Rules of Participation Sign-in Register Site help Skip to ContentSkip to FooterLaptops & tablets Business Premium Gaming Standard laptops

have you tried connecting a monitor directly to the 840 yet to see if the problem goes away? Knowledge Centered Support 2016-07-04|Jul 4, 2016 5573 Clean (Custom) Installation of Windows 8.1 Support Information 2014-02-20|Feb 20, 2014 647 Resolving headphones and headset problems (Windows 8) Support Information 2014-10-27|Oct 27, 2014 641