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HP Pavilion DV6 DVD Drive Not Recognized And Media Reader W.

View article Z7_3054ICK0KGTE30AQO5O3KA30N0 hp-concentra-wrapper-portlet Actions ${title} Loading... Z7_M0I02JG0KONJ30ACBBF8MM1084 hp-hero-support-search Actions ${title} Loading... Figure : CyberLink Power2Go error message example Step 1: Using the Hardware and Devices troubleshooter in Windows 7 Windows7 includes a troubleshooter that checks hardware, such as CD/DVD drives, for problems. Reply 0 0 bartk Honor Student Posts: 4 Member Since: ‎07-28-2016 Message 26 of 27 (166 Views) Report Inappropriate Content Re: HP Pavilion DV6 DVD drive not recognized Options Mark as have a peek here

caution: When using disc repair kits, allow extra drying time beyond that required by the manufacturer. Gently remove and reinsert the CD/DVD drive data cable from the connector on the motherboard. It is possible that you could restore your computer back to a time before this moment. Select the version of Windows the computer is using.

Right-click Start, select Shut down or sign out, then select Restart. If not, continue to the next step. I doubt this is worth the trouble for you, but if you choose to you can purchase the part on that site.However, if this notebook is in warranty (check here) I Make sure you have selected this exact key name.

Privacy Policy © Copyright 2016 HP Development Company, L.P. For more help and information, refer to the HP support document Device Manager Information (Vista). Use these steps to troubleshoot this condition. Select Computer in the main window.

The disc drive should now be recognized by your recording software. If you have added a new drive, use the disc burning software that came with the drive or use the native burning capabilities of Vista. Figure : Removing the side panel Gently disconnect both the data cable and the power cable from the back of the CD/DVD drive. Type the following into the Value Data field: PxHelp20 Click OK.

If Windows does not recognize the drive, repeat Step 2 to see if the drive name appears in Device Manager and troubleshoot disc burning software if needed. Support Forum Join the conversation! If you're in another part of the world you'll need to visitHP Support Worldwideto get your region's contact information. Try more software CDs to get an idea for how the drive is functioning.

Select New and Multi-String Value. Turn on the computer and immediately press the F10 key repeatedly until the BIOS Setup Utility screen appears. When you put in a CD or DVD do you get any sort of error message? Make sure you have selected this exact key name.

the device doesn't seem to even be there for me to uninstall and reinstall. navigate here I will check and if it is, I may purchase a new one, get this one repaired and use it as a backup.Thanks again and thanks for the info about leaving There are a couple of things that we are going to try. Related support For more information about testing for CD/DVD drive hardware failures, refer to the HP support document Using HP Hardware Diagnostics Tools to Test for Hardware Failures.

When you try to burn or read a disc, nothing happens or an error stating that the drive cannot be found appears in the CD/DVD burning software. I have reloaded Windows 7 from factory settings, reloaded ALL software but since Windows 7 is no longer supported I cannot get HP or Microsoft to help me fix this issue There are a couple of things that we are going to try. Check This Out Software for burning discs does not recognize the drive If the CD/DVD writing software displays notification that no drive is detected, use the steps in this section.

The computer exits the BIOS and starts into Windows. Use the arrow keys to select Device Configuration, then press Enter. Reply 1 1 rv9a Honor Student Posts: 4 Member Since: ‎02-28-2013 Message 7 of 19 (32,629 Views) Report Inappropriate Content Re: Pavilion dv6 sd card reader not working Options Mark as

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  1. After CyberLink Power2Go has been uninstalled, restart the computer.
  2. To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected
  3. If your notebook computer has a battery that is sealed within the computer's case, a battery that cannot be removed easily, skip this step.
  4. Prior to the uninstall did the computer make a noise to indicate it recognized the card when you put it in?You should go ahead and reinstall the specific driver for the
  5. Confirm the deletion by clicking Yes.
  6. When you try to burn or read a disc, nothing happens or an error stating that the drive cannot be found displays in the CD/DVD burning software.
  7. How do I get my computer to recognize it had a CD/DVD device?
  8. Replace the default text for the new value by typing the following and then pressing Enter: LowerFilters Right-click the new LowerFilters value and select modify.
  9. If the CD/DVD drive is not original equipment and was recently added, make sure that the drive cables are installed correctly.

note: Those familiar with editing the Windows registry can save time by adding a LowerFilters value to the Windows Registry instead of reinstalling the software. Uninstall CyberLink Power2Go from Programs and Features: Click Start , and then click Control Panel. I doubt this is worth the trouble for you, but if you choose to you can purchase the part on that site.However, if this notebook is in warranty (check here) I Reply 0 0 Sippy_Cup Student Posts: 1 Member Since: ‎12-18-2011 Message 8 of 13 (54,564 Views) Report Inappropriate Content Re: CD/ DVD Drive is not reading any discs! - HP Pavilion

With the 4D36E965-E325-11CE-BFC1-08002BE10318 key still selected, right-click any blank area of the right side of the Registry Editor window (the window pane listing all the values within the key). Click Device Manager. In the Search box, enter your product name/number (for example, Pavilion FM475EA or HP Pavilion dv71020eo), and then click Find my product. http://hamlookup.com/hp-pavilion/hp-pavilion-p6-2304a-internal-card-reader-driver.html Then click the Software - Multimedia, and Software - Solutions links and look for any available recording software updates (for example: CyberLink Power2Go update).

note: Cannot play movies. Figure : Uninstall DVD/CD-ROM drive in Device Manager Click Yes or OK to remove the drive listing, and then close Device Manager. Step 1: Checking if the drive is in Device Manager If the CD/DVD drive of your computer cannot read discs, make sure that the device is listed in Device Manager. If the drive is not recognized, continue to replace the PxHelp20 registry value.

Try the following.Click Start, type "Device Manager," and press Enter.Expand the section containing your card reader.Right click on the device and select "Uninstall." If prompted remove the driver only.After the uninstallation In Windows, search for and open Device Manager. note: Disc recording software programs that come with HP and Compaq computers are made to recognize only the original CD/DVD drives that come with the computer. now what?We were told this laptop could be upgraded to Windows 10...

After CyberLink Power2Go has been uninstalled, restart the computer. Figure : Scan for hardware changes When the installation finishes, the drive name should appear in Device Manager. Z7_M0I02JG0KONJ30ACBBF8MM1084 hp-hero-support-search Actions ${title} Loading... Look for a CD/DVD drive entry in the Device Configuration sub-screen.

Show me how Click Start , and type "regedit" into the Start Search field. If a drive name is shown with an alert icon (the drive icon is marked with an alert symbol, ), double-click the drive name to find more information.