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HP Envy TS M7-j020dx LEFT HINGE And CASE SPLITTING APART

I have ordered the wrong part 2x, cant seem to get the right product numbers. Please look for a private message from an identified HP contact. The laptop is out of warranty by 8 months. The casing has separated. Source

Reply 1 Reply 1 1 Everyone's Tags: HP Envy Touchsmart m7-j…Microsoft Windows 10 (6… View All (2) EmeraldAvenger Retired Posts: 2,842 Member Since: ‎06-09-2015 Message 2 of 13 (493 Views) Report They will likely request information from you in order to look up your case details or product serial number. The left hinge will not let me open the laptop. Answer:HP Envy Broken Screw Fitting on Case Near Left Hinge @joshtabor I have brought your issue to the attention of an appropriate team within HP.

Additionally, keep in mind not to publicly post personal information (serial numbers and case details). It is weird how this appears to happen just outside the warranty.... I have brought your issue to the attention of an appropriate team within HP.

I was told it is the design of the computer that causes this. Please look for a private message from an identified HP contact. I would like to know how HP plans to resolve this issue for me and others as well.Thank you for your time and consideration. EmeraldAvenger I work on behalf of HPPlease click “Accept as Solution ” on the post that solves your issue to help others find the solution.Click the Thumbs Up on the left

Additionally, keep in mind not to publicly post serial numbers and case details.If you are unfamiliar with how the Forum's private message capability works, this post has instructions.Thanks. A:hp envy 17 broken left hinge @e-claireI have brought your issue to the attention of an appropriate team within HP. The warranty expired 3 May 2014, but I have noticed many other people have experienced a problem with this hinge. It seems I have the fairly common hinge issue with my m7-j010dx.

Please use the following link to create yourself a case number, then call and it may help speed up the call process:Step 1. This same thing happened to the HP laptop I had previously that this new one replaced! please help this is how i do my photos and have no money to pay for a solution ......

0 0 11/02/15--19:45: Re: Motherboard comp. I noticed recently that my hinges are making a lot of noise/struggling.Tonight I realized that the left hinge is completely busted and pulling the casing apart.

  1. When I open the laptop, the casing pulls apart near the hinge.
  2. If I press the arrow key without shift key they are responding.   2.
  3. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).Thank you for visiting the HP Support Forum.
  4. Wow, what did you do to convince HP to do this?
  5. I read your post on the HP Support Forums andI understand thatyou are experiencing a broken hinge on the left side ofyourHP Envy TS m7-j020dx Notebook PC.Please use the following link
  6. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about thathere.Thank
  7. Easy as, even for this bloke!   I put in one 240gb SSD as primary and a 1tb as the secondary drive.

Some time back the left hinge broke away and started pushing the body out. not damage from normal use. The design of the hinges are just terrible and i can now see how they work because the case has been damaged just from opening and closing the laptop. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about thathere.Thank

I called HP support and was informed there is no recall. this contact form http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy-17-quot-Touchsmart-left-hinge-broken/td-p/5821451 Relevancy 89.01% Q: HP Envy m6 1125dx left hinge broken Some time ago, I noticed my left hinge wasn't working correctly. It is a Pavilion G7. If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.Thank you for visiting the HP Support Forum.

Please look for a private message from an identified HP contact. I just dumped out a bunch of loose plastic chips that were rattling around inside. not damage from normal use.  A good bit of noise needs made here....   lots of squeaky wheels, as they say.   I would be curious to see if you followed the have a peek here http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Broken-hinge-on-HP-ENVY-TouchSmart-M7-j020dx/td-p/5750364 Relevancy 111.37% Q: Hinge problem ENVY Laptop 17" m7-j020dx Immediately after purchase Christmas the left hinge began operating with a click noise Since it was always a tight open I

Answer:17" HP Envy Coming apart at the left near screen hinge @scarymarI have brought your issue to the attention of an appropriate team within HP. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about thathere.Thank After checking, it seems that the back cover area that supports the left hinge is very weak and damages easily.

Case cracked again.

They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. This happened under normal use for no apparent reason whatsoever. Wow, what did you do to convince HP to do this?

They certainly lost me and I was considering buying the Spectre but not anymore. Now the cooling fan appears to have failed altogether. Left hinge...It's been a while since I notice it first.Now it's time to fix it seriously...Please let me know how I can fix it.If I need to order a part to Check This Out is   HP 15-g049au Notebook PC  and  product no.

A:HP ENVY m7-j010dx - Broken Left Hinge Hi @Broth3rz,I have brought your issue to the attention of an appropriate team within HP. If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.Thank you for visiting the HP Support Forum. 1 more replies Relevance 77.72% Question: I miss this technician, she was the best one I have ever dealt with.Before this issue my warranty was coming up so I took it in for a tune up. To top it off I have already invested considerable time into upgrading the OS to Windows 10 and customizing and installing software on this laptop.

I read your post on the HP Support Forums and I understand that you are experiencing a broken hinge on the left side of your HP Envy TS m7-j020dx Notebook PC. Scroll down to "Still need help? It's frustrating.Thanks!! If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.Thank you for visiting the HP Support Forum. 1 more replies Relevance 58.22% Question:

Answer:HP Envy 17 Broken Screw Fitting on Case Near Left Hinge I just sent you a private message. Reply 0 0 leagleyes Tutor Posts: 13 Member Since: ‎04-15-2015 Message 9 of 20 (799 Views) Report Inappropriate Content Re: Hinge problem ENVY Laptop 17" m7-j020dx Options Mark as New Bookmark Don't count on the techs that monitor this forum, they are paid to make you go away and are unfortunately, just glad to have a paycheck--they do as they are told--they