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Hp Envy Touchsmart 17 Hinge Repair

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You have to be SUPER careful when applying as you don't want to glue the cover shut or smear it on the motherboard. Read more Register · Log In HP Support Forum Home > Notebooks > Hardware > Hinge problem ENVY Laptop 17" m7-j020dx Search the Community Reply 0 0 Everyone's Tags: FirstContact View All (1) venkatx5 Teacher Posts: 86 Member Since: ‎06-17-2014 Message 3 of 27 (1,680 Views) Report Inappropriate Content Re: TouchSmart m7-j010dx Hinge/Base cover pop Please look for a private message from an identified HP contact. http://hamlookup.com/hp-envy/hp-envy-15-hinge-repair.html

I have a question.1) What is the replacement part number for this part where the hinges screw into? Reply 0 0 kevin-t Moderator Posts: 12,709 Member Since: ‎09-30-2014 Message 4 of 20 (926 Views) Report Inappropriate Content Re: Hinge problem ENVY Laptop 17" m7-j020dx Options Mark as New Bookmark leave the one that is under the back feet open (un glued) so you can get back into the guts of the machine if you need to later. It just doesn't seem right that we have to go to battle with HP to get something like this resolved.

Hp Envy Touchsmart 17 Hinge Repair

This started a couple of weeks ago, and Best Buy says they would send it to Louisville for 5days-2 weeks. It is weird how this appears to happen just outside the warranty.... If you are unfamiliar with how the Forum's private message capability works, you can learn about that here. It is a great place to find the help you need, both from other users, HP experts and other support personnel.Is your notebook the same model?Please post the full product number

  1. It's 17" touchscreen and due to this hinge Issue am not using touch feature at all.
  2. Once I get the part, I'll have to rip the laptop apart again and replace the parts and I'm out the inflatted cost of this parts.If you need to know anything
  3. Now I can vouch HP for Quality Support!All the very Best!
  4. They will likely request information from you in order to look up your case details or product serial number.

Showing results for  Search instead for  Do you mean  or Post new question Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this Even if so many users complaint about it, HP is not going to Recall or admit it as Design Issue. Venkatesh R Reply 0 0 venkatx5 Teacher Posts: 86 Member Since: ‎06-17-2014 Message 10 of 27 (1,543 Views) Report Inappropriate Content Re: TouchSmart m7-j010dx Hinge/Base cover pop issue Options Mark as Please look for a private message from an identified HP contact.

Those who contacted the company by this date were offered replacement hinges on all qualifying notebook PCs. Hp Envy 17 Hinge Repair I use my laptop as a desktop really so I use the HDMI and only used the actual screena few times, I lift is just enough to hit the power button, Attorneys, however, believe a lawsuit can be filed seeking compensation for all HP laptop customers who experienced cracked or broken hinges, but did not take part in the recall. They fixed the hardware parts for Hinge issue.I personally thank Jenn (Case Manager) for elevating the case and Following up to ensure everything goes smooth.

If you are not sure how to check your private messages then this posthas instructions that will guide you through the process. Please look for a private message from an identified HP contact. Is this correct?Final Update: A $6 purchase of high strength (3200 PSI) epoxy solved the problem! What should I do?

Hp Envy 17 Hinge Repair

They suggested I send it in and get it repaired for $398 or buy a new laptop. Even though so many people are having the same problem, HP refuses to fix it if your warranty is over. Hp Envy Touchsmart 17 Hinge Repair I challenged their veracity by asking why they would offer me a discount to fix it if they were completely in the right and the broken hinge was my problem. Hp Laptop Hinge Recall I had to give them 4 links that I could find about this problem with this currect laptop to show it's a design flaw, course that wasn't enough.

Customers Left Without Compensation Post Complaints Online Customers who failed to meet the deadline have found the company unwilling to reimburse them for repair and/or replacement costs. Check This Out Read more Register · Log In HP Support Forum Home > Notebooks > Hardware > Broken left hinge on HP Envy m7-n109 laptop. I told him, I can't afford that charge (It's 20% of Laptop Cost). HP said that the broken left hinge is not a known problem. Hp Envy Hinge Recall

The exact same thing is happening to my laptop. I have a post started in the printer forum. So they wanted to charge me $230 to send it in and get it repaired, at which he said they could go ahead and discount it to $115, or they could Source Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Showing results for  Search instead for  Do you mean  or Post new question Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this Reply 0 0 ashishtanwer Top Student Posts: 3 Member Since: ‎05-06-2015 Message 5 of 47 (2,145 Views) Report Inappropriate Content Re: Broken hinge on HP Envy M7 Options Mark as New She went to open the cover and heard an unusual creak and when she closed it she heard a snap.

It's most liking the top cover you will need replaced.

HP said they would make their offer good for ten days. Reply 1 1 GreggWoodcock Honor Student Posts: 3 Member Since: ‎06-13-2015 Message 9 of 47 (2,056 Views) Report Inappropriate Content Re: Broken hinge on HP Envy M7 Options Mark as New It looks and sounds bad, though I can pop it back in, I have a bad feeling it's going to get worse and the other side may start.Of course my warranty They fixed the hardware parts for Hinge issue.I personally thank Jenn (Case Manager) for elevating the case and Following up to ensure everything goes smooth.

By using this site, you accept the Terms of Use and Rules of Participation Discussion Boards Open Menu Discussion Boards Open Menu Welcome to the Forum! Please look for a private message from an identified HP contact. By using this site, you accept the Terms of Use and Rules of Participation Discussion Boards Open Menu Discussion Boards Open Menu Welcome to the Forum! http://hamlookup.com/hp-envy/hp-envy-m6-hinge-repair.html Venkatesh R Reply 0 0 venkatx5 Teacher Posts: 86 Member Since: ‎06-17-2014 Message 9 of 27 (1,569 Views) Report Inappropriate Content Re: TouchSmart m7-j010dx Hinge/Base cover pop issue Options Mark as

She specified HP is not decided yet to recall this Product. Product number- K0B71AVand it has the same problem of hinges becoming loose and the base plate coming out. Additional batteries are affected. She takes great care of it because of the cost.

I have experiencereplacing motherboards in laptops, so this would be a piece of cake. Even Not the keyboard. This Alert Affects: Anyone who had a hinge break on their HP laptop computer. Hats Off!I also thank @george-p, @JeffHelp, @Futoji for the support.Will take care to ENVY more!